Privacy policy

This website (hereinafter "Website") is provided by proroll GmbH (hereinafter referred to as "proroll"). "us" or "we"). You can find more information about the provider of the website in our Imprint.

Handling of personal data

In the following, we would like to inform you about our handling of personal data when using this website. Unless otherwise described in the following sections, the legal basis for handling your personal data follows from the necessity of handling for the provision of the functionalities requested by you on this website (Art. 6(1)(b) of the General Data Protection Regulation).

1. calling up the website

When you call up our website, your browser transmits certain data to our web server for technical reasons in order to provide you with the information you have called up. To enable you to visit the website, the following data is collected, stored for a short time and used:

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Operating system and its access status / HTTP status code
  • Amount of data transferred
  • Website from which the request comes
  • Browser, language and version of the browser software

Furthermore, in order to protect our legitimate interests, we store this data for a limited period of time in order to initiate a derivation to personal data in the event of unauthorised access or attempted access to our servers (Art. 6(1)(f) of the General Data Protection Regulation).

2. use of cookies

What cookies are

On this website we use so-called "cookies".
Cookies are small text files that are stored in the memory of your terminal device via your browser. Cookies store
certain information (e.g. your preferred language or page settings), which is collected by your browser at
can be sent back to us when you visit the website again (depending on the lifetime of the cookie).

What cookies we use

We distinguish between two categories of cookies:
(1) function-related cookies, without which the functionality of our website would be limited and
(2) optional cookies for the purposes of website analysis and marketing.

In the following table we describe in detail the optional cookies used on this website:

Optional cookies

Purpose and content Validity From
Web analytics with Google Analytics:
These cookies assign a randomly generated ID to your device, which we use to recognize your device on your next visit. Details on website analytics can be found below in the relevant chapter.
6 months [ga-optout text="Off"]

with your consent

We only use optional cookies with your prior consent (Art. 6(1)(a) of the General Data Protection Regulation). If you are visiting our website for the first time, a banner will appear on our website in which we ask for your consent to the use of optional cookies. If you consent to this, we will store a cookie on your computer and the banner will not be displayed again for the lifetime of the cookie. Thereafter, or if you actively delete this cookie beforehand, the banner will be displayed again the next time you visit our website in order to obtain your consent again.

How to prevent the use of cookies

Of course, you can also use our website entirely without cookies. You can configure the use of cookies in the settings of your browser at any time or deactivate them completely. However, this may lead to restrictions in the functions or user-friendliness of our offer. You can object to the use of optional cookies at any time by using the corresponding objection option in the table.

3. website analysis Google Analytics

On this website we use Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

Google analyses your use of this website on our behalf. For this purpose, we use cookies, which are described in the cookie table above. The information collected by Google about your use of this website (e.g. the referring URL, pages visited on our site, the web browser you are using, your language preference, the operating system you are using or your screen resolution) will be transmitted to a Google server in the USA, stored there, analysed and the result made available to us in anonymised form.

Your usage data is not linked to your full IP address. We have activated the IP anonymization function offered by Google on this website, so that the last octet (type IPv4) or the last 80 bits (type IPv6) of your IP address are deleted.

Google is also in the EU-US Privacy Shield certified, so that an appropriate level of data protection is established for data at Google in the USA.

You can contradict your given consent to the web analysis at any time, either by using the available browser plugin from Google download and install or remove your consent in the table above, in which case an opt-out cookie is set. Both options prevent web analysis only as long as you use a browser on which you have installed the plugin or as long as you do not delete the opt-out cookie.

You can find more information about Google Analytics in the Google Analytics Terms of Use, in the Google Analytics security and privacy policies and in the Google Privacy Policy.

4. use of contact forms

You can contact us directly via the contact forms provided on the website. You have the possibility to provide us with the following information in particular:

  • First and last name, title
  • Contact details (e.g. e-mail address, telephone number)
  • Message

We collect, process and use the information you provide via contact forms exclusively for processing your specific request.

5. use of the newsletter

On the website you have the option to subscribe to a newsletter. To send you a newsletter, we collect and use the e-mail address you provided when registering on the basis of your prior consent (Art. 6(1)(a) of the General Data Protection Regulation).To personalize the newsletter, you also have the option to voluntarily provide us with the following additional information when registering:

  • First and last name
  • Title
  • Company
  • City, Country
  • Language
  • Topics: Components / Chair parts / Wheels- Castors

We use the so-called twin opt-in procedure to register for the newsletter. After registration on the website, we will send you a message to the e-mail address you provided, in which we ask you to confirm your registration. If you do not confirm your registration, your registration will be automatically deleted. We log your registration and confirmation in order to prevent misuse of your personal data. We store the IP addresses used for your registration, the times of your registration and confirmation and our registration notifications as well as the text of your registration and confirmation.

You can revoke your consent to receive the newsletter at any time with effect for the future. You can declare your revocation by confirming the link provided for this purpose in each newsletter or to the contact person named below.

6 External services and content on our website

We integrate external services or content on our website. When you use such a service or when third-party content is displayed to you, communication data is exchanged between you and the respective provider for technical reasons. In addition, the provider of the respective services or content may process your data for further, own purposes. We have, to the best of our knowledge and belief, configured services or content from providers who are known to process data for their own purposes in such a way that either communication for purposes other than displaying the content or services on our website does not take place, or communication only takes place when you actively decide to use the service. However, as we have no control over the data collected by third parties and the way in which it is processed by them, we are unable to provide any binding information on the purpose and scope of the processing of your data. For more information about the purpose and scope of the collection and processing of your data, please refer to the data protection notices of the respective providers responsible for data protection of the services or content integrated by us:

7. transfer of data for processing on our behalf

For the processing of your data we partly use specialized service providers. Our service providers are carefully selected and regularly monitored by us. They process personal data only on our behalf and strictly in accordance with our instructions on the basis of corresponding contracts for commissioned processing.

Processing of data outside the EU / EEA

Some of your data will also be stored in countries outside the European Union ("EU") or the European Economic Area ("EEA"), where generally a lower level of data protection might prevail than in Europe. In these cases, we ensure that a sufficient level of data protection is guaranteed for your data, e.g. via contractual agreements with our contractual partners (copy available on request), or we ask for your express consent.

8. information about your rights

The following rights are available to you under applicable data protection laws:

  • Right to information about your personal data stored by us;
  • Right to rectification, erasure or restriction of processing of your personal data;
  • Right to object to processing which serves our legitimate interest, a public interest or profiling, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims;
  • Right to data portability;
  • Right to complain to a supervisory authority;
  • You can revoke your consent to the collection, processing and use of your personal data at any time with effect for the future. You can find more information on this in the respective sections above, where data processing based on your consent is described.

If you wish to exercise your rights, please address your request to the contact person named below.

9. contact

For your privacy concerns, please use our email: or contact our privacy officer at the following address:

Data Protection Officer
proroll GmbH
Heinrich-Schicht-Strasse 9
42499 Hückeswagen

10. adaptation of the privacy policy

We may update this Privacy Policy from time to time. Updates to this Privacy Policy will be posted on our website. Changes will apply from the time of their publication on our website. We therefore recommend that you visit this page regularly to find out about any updates that may have been made.

11. use of SalesViewer® technology:

On this website, data is collected and stored for marketing, market research and optimisation purposes using the SalesViewer® technology of SalesViewer® GmbH on the basis of the legitimate interests of the website operator (Art. 6 para. 1 lit.f DSGVO).

For this purpose, a javascript-based code is used to collect company-related data and the corresponding usage. The data collected with this technology is encrypted via a non-reversible one-way function (so-called hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website.

The data stored as part of Salesviewer will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.

You can object to the collection and storage of data at any time with effect for the future by clicking this link to prevent the collection by SalesViewer® within this website in the future. This will place an opt-out cookie for this website on your device. If you delete your cookies in this browser, you must click this link again.

Status: 02.03.2020